Privacy Policy

Introduction

Welcome to https://desert-safari-price-in-dubai.terratrek.net (hereinafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our services, and interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://desert-safari-price-in-dubai.terratrek.net.
Mobile applications and services offered by the Company.
Online forms, surveys, and registration processes.
Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage users to review them carefully.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

As an authorized user: When you use our applications and services, we process your data to facilitate your account creation, login, and access to various features.
Visiting our websites: We track user interactions on our sites using analytics tools to improve functionality and user experience.
Communication with us: Any time you contact us via email, phone, or SMS for inquiries, support, or marketing purposes, we record and process your communication data.

Personal Data Collection

We collect various types of personal information to enhance our services and tailor experiences to our users:

Account Information: This includes user names, passwords (hashed and salted), email addresses, and profile details.
Payment Information: Credit card numbers, payment history, and billing addresses are collected for transactions.
Financial Information: We may store data related to your financial status or creditworthiness for specific services.
Purchase Information: Details of products or services purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information.
Location Data: With your consent, we may access your location data to provide location-based services.
Feedback and Reviews: User feedback, ratings, and reviews are collected to improve our products and services.
Social Media Information: If you choose to log in via social media accounts, we may collect information from those platforms (subject to their privacy policies).
Product Information: Details about the products or services that interest or purchase from us.

We gather this data through direct user input, tracking technologies, and third-party sources.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for navigating the site, ensuring functionality, and providing services we offer.
Preference Cookies: Used to remember user preferences and settings.
Analytics Cookies: Enable us to understand user behavior and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager.

Retention and Deletion of Data

The duration for which we retain your personal data depends on various factors, including:

Legal Requirements: We may be required by law to keep certain records for a specific period.
Business Purposes: Some data is kept for as long as necessary to fulfill the purposes for which it was collected or to provide services to you.
User Preferences: In some cases, we respect user preferences regarding data retention and deletion.

Upon determining that personal data is no longer needed for the above purposes, we will delete or anonymize it securely.

Data Security

We prioritize the protection of your information through robust security measures:

Encryption: We use encryption protocols to secure data in transit and at rest.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
Regular Audits: Our systems undergo regular security audits to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected such data in error, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data we hold about you.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to restrict the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer at the address provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be linked from this page.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Mailing Address: Privacy Team, Desert Safari Price in Dubai, [Your Address], [City, Country]

We value your trust, and our commitment to protecting your privacy is an ongoing process.